Terms & Conditions

Welcome to the 3DSURE platform, the marketplace for 3D print and services.

The platform aims to connect sellers (hereinafter referred to as “Sellers”) with buyers who have previously registered on the platform (hereinafter referred to as “Buyers”). The website https://www.3DSURE.COM/ is the marketplace for 3D print and services. It offers the sale of products and services related to the 3D print sector.

The marketplace facilitates connections between Sellers and any user of the platform, even if not a buyer, who has previously registered on the site as a Member. It also provides communication tools among Members.

Hereinafter, Sellers, Buyers, and Platform Users will collectively be referred to as “Members.” The set of products listed for sale on the platform by Sellers is referred to as “Products and Services.”

These general terms of use (hereinafter the “Terms”) govern access to and use of the entire platform, describing the conditions under which 3DSURE provides access to its services through the platform. The Terms apply to all users, whether registered as Members or not.

It is strongly recommended to read these documents as they specify the rules for using our service.

1. DEFINITIONS

1.1 Buyer: Refers to a Member who has subscribed to an offer from a Seller on the platform.

1.2 Content(s): Refers to any content provided by a Member, including, but not limited to, any product or service, data, information, text, stored object, description, comment, rating on a Seller, product or service, name, pseudonym, sign, photograph, image, sound, video, logo, and any other element provided by the Member on the platform, including what is contained in their registration, an advertisement, an email message, on a forum, or at a Seller’s shop.

1.3 Member: Refers to any person registered on the platform.

1.4 Platform: Refers to the functional and organizational structure created by 3DSURE that enables relationships between Sellers and Buyers of Products and Services.

1.5 Product or Service or equivalently “Product”: Refers to an item offered for sale on the platform by a Seller. The product or service must comply with these Terms, especially not being a Prohibited Product or Service.

1.6 Prohibited Product or Service: Refers to a product or service (Product) whose sale on the platform is prohibited, as extensively described in Article 4.4 of these Terms.

1.7 Site: Refers to the https://www.3DSURE.COM platform.

1.8 User: Refers to any person using the platform. The user may be a Member or not.

1.9 Seller: Refers to a Member who opens a virtual shop on the platform and offers Products and Services for sale.

2. OBLIGATIONS OF 3DSURE

2.1 The platform is an online sales space where Products and Services or Products, compliant with these Terms can be offered for sale, sold, or purchased by Members, provided that the offer, sale, or purchase is not contrary to current legal provisions and these Terms.

2.2 To this end, 3DSURE offers Sellers the opportunity to present their business and sell their Products and Services through one or more virtual stores for each Seller, provides Sellers with tools to increase their visibility and promote their Products and Services, and offers Members sharing tools to interact with other Members and exchange information about their interests.

2.3 The role of 3DSURE is limited to intermediating between Buyers and Sellers, unless otherwise provided in these Terms. 3DSURE does not intervene in any way in the transactions between Buyers and Sellers, who independently and at their discretion decide on the conclusion of sales contracts through the platform. 3DSURE is neither a retailer nor the owner of the Products and Services offered for sale on the platform, does not take possession of or stock the Products offered for sale, and has no control over them. Additionally, except for the intermediation described in these Terms, 3DSURE does not participate in any way in the manufacturing, marketing, and/or distribution chain of Products and Services (including conformity verification tests, packaging, labeling, transport, and any other activity). 3DSURE has no control over the Products and cannot guarantee that the Seller’s Products or Services satisfy the Buyer. Similarly, 3DSURE cannot guarantee to the Seller that the Products or Services will not be returned or that the sale will not be canceled by the Buyer, as all these elements are exclusively and directly under the personal responsibility of each Seller and Buyer, unless otherwise specified in these Terms.

2.4 3DSURE, on the one hand, and the Members, on the other hand, are independent parties, each acting in its name and on its behalf. Unless otherwise provided in these Terms, these Terms do not create any relationship of subordination, agency, joint venture, partnership, employment relationship, or affiliate/affiliate relationship between 3DSURE and each Member.

2.5 Except as otherwise provided, each Member indemnifies 3DSURE (as well as the entire company, its representatives, officers, agents, and employees) from any liability in case of disputes, claims, and/or disputes between Members and for damages present and future, presumed and not, directly or indirectly resulting from such claims, disputes, and/or disputes.

2.6 Except as previously established, 3DSURE reserves the right to participate in the promotion of the Products and Services listed and marketed by Sellers, particularly through partnerships with other websites and/or through media publications and/or by sending advertising emails in compliance with applicable law. Such participation would not, however, compromise the quality of a simple intermediary in the exchanges between Buyer and Seller to the extent that 3DSURE exclusively promotes the 3DSURE platform and all the Products and Services presented therein (and not Products and Services selected by 3DSURE) and does not intervene in the relationship between Buyer and Seller regarding one or more specific Products and Services.

2.7 3DSURE does not control the information provided by Members and made public on the platform. The information from other Members may be offensive, harmful, inaccurate, or misleading. The identity and quality of Members may differ from those presented on the Site. Therefore, 3DSURE recommends that each User exercise caution and common sense when using the platform.

3. MEMBERS' OBLIGATIONS

3.1 To access the Platform, Members must first register and open an account on the website. Registration is authorized for legal entities, for individuals over 16 years old capable of legal acts, provided that minors have obtained prior authorization from their legal representative. The registration of a legal entity is reserved for individuals authorized to represent it, who must be appointed.

3.2 Any person registering as a Member on the platform undertakes to provide accurate, complete, and up-to-date information and all other data (especially personal ones) necessary for the completion and maintenance of registration on the Platform. This includes a valid email address and all additional information necessary to become a Seller or Buyer. Each Member also commits to updating their account and promptly making any changes to their information. Each Member will be solely responsible for the consequences of providing false or incorrect information to 3DSURE and/or any other Member.

3.3 To register, each Member must choose a username (or pseudonym) and a password. Each Member undertakes not to register under a username that infringes on the rights of third parties. In particular, usernames that infringe on copyright, trademarks, trade names, or signs of third parties or another member should not be used. Additionally, the Member agrees not to register as a username the entire or part of a URL link, an address, or another domain name that directs to an external site. 3DSURE reserves the right, especially in the event of a dispute between Members, to require the Member who has violated this article to change their username within the time communicated by 3DSURE. Otherwise, 3DSURE may terminate these General Conditions in accordance with Article 12.2.

3.4 A Member’s registration on a site allows them to create a unique account through which they can access all content on the Platform.

3.5 The username and password of each Member are strictly personal, and each Member agrees to keep them confidential. Each registered Member is the only one authorized to use the Platform through their username and password and agrees to keep them confidential. The use of a Member’s username, combined with their password, presumes access and use of the Platform by that Member. If a Member becomes aware of third-party access to their account, they agree to promptly inform 3DSURE by email at info@3DSURE.COM.

3.6 Each Member undertakes to create and use only one account, except for specific provisions for Sellers. Any exception to this rule must be the subject of an explicit request by a Member and express and specific authorization from 3DSURE. The creation of a new account under one’s identity or that of third parties without having requested and obtained authorization from 3DSURE may result in the immediate suspension of the Member and/or the closure of the account and all connected services.

3.7 Each Member undertakes to use the Site and provide content for the Site in compliance with these General Conditions and the legislative and/or regulatory provisions in force.

3.8 Each Member is solely responsible for their Content; 3DSURE plays a role as a passive technical intermediary regarding the sole action of making it available online, which does not involve any control over the Content. The Member undertakes not to provide content and, more generally, not to perform any act on all or part of the Platform that:

(I) Infringes on the copyright, patents, trademarks, designs and models, trade secrets, disclosure rights, or privacy of third parties;
(II) Is defamatory, insulting, disparaging, or libelous;
(III) Is discriminatory or incites violence or racial, religious, or ethnic hatred;
(IV) Is obscene or pedophilic;
(V) May be considered fraud, deception, abuse of trust, or constitute any criminal offense;
(VI) Aims to obtain or attempt to obtain the transfer of money without the sale of a product or service in accordance with these General Conditions and of a value equivalent to the one solicited;
(VII) Is likely to damage any computer system or clandestinely intercept data or personal information;
(VIII) Involves the liability of 3DSURE or results in partial or total non-use of the services of 3DSURE’s providers, specifically the services offered by 3DSURE’s providers such as network, payment, and/or storage services;
(IX) Could damage the image and/or reputation of 3DSURE or constitute acts of unfair or parasitic competition against 3DSURE, any Member, and/or third parties;
(X) Aims to divert or attempt to divert all or part of the Buyers of any of the Sites or to incite all or part of the Buyers to no longer buy on any of the Sites or on any virtual shops present on a Site or the Platform;
(XI) Is potentially unfair, prejudicial, anti-commercial, or harmful to 3DSURE, the Platform, any Member, and/or third parties;
(XII) Is inaccurate or misleading;
(XIII) Violates or is likely to violate any applicable law or regulation and/or binding contractual clause for Members.

3.9 Furthermore, the Member undertakes (i) not to include search keywords that may infringe on the rights of a third party, specifically the rights of copyright, trademarks, trade names, or signs of third parties or a Member, or that entirely or partially reproduce the pseudonym of another Member (ii). They also undertake not to include in any Content the entire or part of a URL link, an address, and/or not to unfairly obstruct (or attempt to bypass, divert, and/or obstruct) a fee-based service on the Platform.

3.10 By transmitting Content through the site, Members grant 3DSURE (but without obligations for 3DSURE) a non-exclusive, non-transferable, sublicensable license to any third party, free of charge and for the entire duration of the Member’s registration, to use, reproduce, represent, publish, make available, communicate, modify, adapt, display on the Site and on all other media (specifically any physical or digital medium, in any press release or financial folder, presentation support, promotional and/or advertising material, website), the Content through any means, partially or completely, without limitations on the number of copies, for internal purposes of storage, promotion, marketing, communication, public relations, and for needs related to the realization of partnerships or sponsorship relationships with 3DSURE’s partners. Members acknowledge that any use of the Content by 3DSURE prior to its possible deletion, account deletion, or termination of these General Conditions cannot be contested by them.

3.11 By spreading Content through the Site, each Member also directly grants any User a non-exclusive, personal, non-transferable, non-sublicensable license, for any person and for the duration of the Member’s registration, to reproduce and represent the Content for private non-commercial purposes.

3.12 Each Member acknowledges that their Content may be viewed on the Site by any User who accesses their profile and follows their activity.

3.13 Each Member agrees to indemnify 3DSURE in the event of third-party actions against 3DSURE, where such action has as its cause, foundation, or origin any Content inserted by them on the Platform. Each Member undertakes to bear all consequences, especially financial ones, that may result from such action and to compensate 3DSURE upon first request. 3DSURE reserves the right, without any obligation of compensation, notice, or warning, to modify or delete any Content that violates any of the provisions of the General Conditions, as well as to suspend or modify the Member’s account.

3.14 In the event that a Member becomes aware of the offer for sale of Prohibited Products and Services on the Site, they undertake to immediately inform 3DSURE by email at the following address: info@3DSURE.COM.

3.15 In the event that 3DSURE becomes aware of any act or action by a Member outside the Platform with the aim of diverting or attempting to divert all or part of the Buyers of the site or inciting all or part of the Buyers to not (anymore) buy on the site, potentially unfair, prejudicial, anti-commercial, disparaging, defamatory, insulting, or harmful to 3DSURE, the Platform, any Member, and/or third parties, or that violates in any way the applicable laws and regulations, 3DSURE reserves the right to terminate these General Conditions in accordance with Article 12.2.

3.16 The Member has an obligation to act in good faith and with respect in their relations with 3DSURE and other Members.

4 SELLER'S OBLIGATIONS

4.1 The goal of 3DSURE is clear: to assist Sellers in selling their Products and Services and developing their business.

4.2 The Platform allows the Seller to create their virtual shop on the Site through a unique account associated with a unique email address, username (or pseudonym), and password. The Seller may, if desired, use a different username (or pseudonym) for each virtual shop. The Seller can sell exclusively authorized Products and Services on the respective Site. Additionally, the Seller must offer PayPal or credit card as a payment option to facilitate payment for the Buyer.

4.3 Each Seller is prohibited from registering and selling on the Site Products and Services/Products that:

(I) are not authorized for sale on the Site by 3DSURE
(III) the Seller does not possess and is unable to deliver within the specified times in the offer;
(IV) violate existing laws and regulations or civic sense or are unauthorized under contractual provisions, specifically fraudulent Products (especially those subject to fencing or imported illegally), infringing on the rights of third parties, such as counterfeit Products under intellectual property laws, sold in violation of selective or exclusive distribution agreements, or stolen and not compliant with applicable regulations concerning the safety and health of people for certain Products (such as toys, electronic devices, cosmetic and body hygiene products, childcare articles, textiles, leather or faux leather goods). 3DSURE draws the Seller’s attention to the absolute necessity for the Seller to ensure that the Product or service complies strictly with laws, regulations, and other requirements from the time of production or manufacture until the Buyer’s purchase. Consequently, the Seller commits to taking necessary measures to ensure legal and regulatory compliance, including conducting checks at every stage of marketing and providing necessary proof of verification and checks upon request by competent authorities.

4.4 In the event that 3DSURE observes, following a report from a Member or directly, the sale of prohibited Products and Services on the Site, 3DSURE reserves the right to:

(I) withdraw the prohibited Product or service from sale or any Product or service contrary to these General Conditions;
(II) block, suspend, close, or delete the Seller’s account;
(III) communicate to the competent authorities any requested information regarding the sale and/or purchase of a prohibited Product or service on the site, including Members’ personal information if necessary, and/or cooperate with competent authorities upon request.

4.5 Each Seller commits to:

(I) provide complete and accurate characteristics and qualities of each Product or service for sale on the Platform, availability, price of the Product or service, shipping times (and, if legally required, delivery times), and shipping costs, and to provide all information and label each Product or service in accordance with applicable laws and regulations;
(II) conduct all necessary verifications regarding the manufacture and marketing of the Product or service and provide all necessary information at the time of the sale offer, ensuring it occurs truthfully and does not mislead the Buyer. Each Seller is solely responsible for fully providing the selling characteristics of a Product or service, specifically descriptions, photos, selling price, shipping costs, and delivery times;
(III) list the Product or service for sale in the appropriate category and on the appropriate Site on the Platform. The Seller is solely responsible for choosing the category in which they classify their Product or service, and this classification cannot be interpreted in any case as a guarantee by 3DSURE of the origin, legal compliance, and authenticity of the Product or service;
(IV) adhere to the service quality requirements imposed by 3DSURE on the platform.

4.6 Each Seller is solely responsible for all Products and Services they offer for sale on the Platform, as well as compliance with all laws and regulations applicable to the manufacture, marketing, and sale of these Products and Services. The Seller will be solely responsible (especially towards the Buyer, but also towards 3DSURE) in case of damages caused by their Products or in general for all consequences related to the offer and sale of their Products. 3DSURE draws the Seller’s attention to the existence of specific regulations applicable to the manufacture, marketing, and sale of certain Products and Services, such as food products, toys, cosmetic and body hygiene products, electronic devices, childcare articles, textiles, leather or faux leather goods, etc. 3DSURE cannot be held responsible in any way for the Seller’s sale of a product that does not comply with current laws and regulations. The Seller agrees to indemnify 3DSURE in case of complaints, legal action, or third-party claims against 3DSURE due to the non-compliance of a Product with the regulations in force. The Seller also undertakes to indemnify 3DSURE for all consequences related to the non-compliance of their Products with current laws and regulations. The professional Seller therefore agrees to bear directly all expenses, including any fines, legal fees, lawyer’s fees, and other amounts possibly due for this purpose (or reimburse upon first request by 3DSURE).

4.7 The Seller agrees to guarantee the confidentiality of each Buyer’s information and not to disclose it. The Seller also agrees not to use the coordinates and other data communicated by the Buyer except for needs related to the execution of the order and legal obligations, in accordance with these General Conditions. The Seller also undertakes not to offer Buyers Products and Services available outside the Platform and not to use the Buyer’s personal data except for the execution of the order placed on the site.

4.8 The Seller whose behavior (on the Platform and elsewhere) is likely to harm the image and/or reputation of 3DSURE or the Platform may be sanctioned by 3DSURE in accordance with Article 12.2 of these General Conditions, especially in the case of recurring negative reviews or disputes with one or more Buyers.

4.9 Each Seller guarantees that they have all the necessary rights to sell the Products and Services offered on the Platform and indemnifies 3DSURE from any claim regarding the content of an offer to sell a Product or service and/or the execution of the sale itself.

4.10 In the event of a dispute between Sellers due to the content published by one of them (for example, in the case of counterfeiting or unfair competition assumed by one of the Sellers), it is the responsibility of the individual Seller to contact the other party and resolve the dispute. 3DSURE is not obliged to intervene and will not intervene in any way in the resolution of the dispute. Without incurring any liability, 3DSURE reserves the right to not follow up on a complaint from a Seller who has approached it in these cases. 3DSURE provides FAQs on the Platform regarding the management by the Seller of their intellectual property rights on the platform, available at https://www.3DSURE.COM. However, the information provided by 3DSURE is purely indicative, and the aforementioned FAQs do not intend to replace consultation with a legal professional by the Seller.

4.11 In case of the professional Seller each Seller is required to determine whether they are acting as a professional or not. It is the Seller’s responsibility, if necessary, to seek legal assistance at their own expense to determine their status and fulfill all appropriate formalities.

Furthermore, 3DSURE reminds the professional Seller of the obligation to fully comply with all rules and obligations applicable to professional Sellers, including – without limitation – those arising from consumer law (clarity of the offer to the consumer, consumer information, availability of Products and Services, delivery conditions, right of withdrawal, billing and distance selling, warranty, etc.), corporate law, social law, tax law, regulations regarding unfair, deceptive, or aggressive commercial practices and discounts that the Seller claims to be fully aware of. The professional Seller guarantees 3DSURE that, as a professional, they will comply with all obligations arising from their status and will indemnify 3DSURE for any consequences related to the non-compliance with the obligations of professional Sellers. The professional Seller therefore agrees to bear directly all expenses, including any fines, legal fees, lawyer’s fees, and other amounts possibly due for this purpose (or reimburse upon first request by 3DSURE).

4.12 Sellers must guarantee when publishing their products that they have all the necessary rights and that they do not infringe any rights of third parties. This also includes intellectual property rights such as copyright, trademark and patent.

The platform does not offer any type of legal advice or legal support in case of disputes regarding any infringement of intellectual property.

It is possible to report any type of violation of the rights of others by sending an email to: info@3dsure.com

3dsure.com will eliminate any type of non-compliant material.

5 BUYER'S OBLIGATIONS

5.1 The Buyer can create only one account on the Platform. Opening the Buyer’s account on the Site allows them to purchase Products and Services on the site through a single account.

5.2 The Buyer undertakes to comply with all laws and regulations related to the purchase of goods of any kind.

5.3 After choosing one or more Products and Services, the Buyer must verify the order details and price, inquire, if necessary, about the chosen payment method, check payment-related information, and correct any errors before order confirmation, expressing acceptance.

5.4 Once the Buyer has confirmed the purchase on the Platform, they agree that their name, surname, and delivery address will be communicated to the Seller.

5.5 Orders placed by the Buyer are independent. If one or more orders are not confirmed by the relevant Seller(s), the other orders remain confirmed and binding on the Buyer. Therefore, the fact that one or more Products and Services ordered from one or more Sellers on the Platform are not available does not constitute a reason to renounce all the ordered Products and Services, and the Buyer remains bound by the order for the other available Product or service(s).

5.6 In case of non-receipt of the ordered Products and Services, the Buyer will file a complaint with the Seller. If no complaint or confirmation is made within 14 days from the order’s shipment date, the sale transaction between the Seller and the Buyer will be deemed successful.

5.7 The Buyer will have the opportunity to evaluate the Seller. A Buyer’s evaluation of a specific Product or service identified in the evaluation implies that the transaction between the Buyer and the Seller has occurred correctly.

6 SALE PROCESS

6.1 To make a purchase on the Platform, one must first be registered as a Member or register at the time of purchase.

6.2 The available payment method on the Platform is a secure payment via the Seller’s PayPal account or Credit Card.

6.3 The Buyer can add Products and Services from different virtual shops to their cart and pay the partial amount. In this case, the Buyer must compulsorily pay the amount of their purchases through a PayPal account or Credit Card , and the Seller must accept the payment. Once the payment is made, each Seller will manage the order for their Products and Services in accordance with the provisions of this Article 6 and, more generally, these General Conditions.

6.4 The sale is concluded between the Buyer and the Seller from the completion of the order by the Buyer on the Site.

6.5 As soon as the Buyer finalizes their order on the Site, both the Buyer and the Seller will receive an order confirmation via email.

6.6 The Seller is solely responsible for the shipment and delivery of the order to the Buyer, in accordance with the shipping and delivery terms announced to the Buyer at the time of the order and applicable legal provisions. The Buyer’s details will be accessible to the Seller once the payment has been made. From the moment the Seller is ready to ship the order, they are required to inform both 3DSURE and the Buyer, indicating the delivery date or the expected delivery terms. If the order is shipped by registered mail, the Seller agrees to provide the tracking number. The ordered Products and Services are shipped and delivered at the expense and risk of the Seller.

6.7 Upon delivery, the Seller must confirm the Buyer’s receipt of the order.

6.8 The order status can be tracked by Members at any time on the Site through their account .

6.9 Complaints, exercise of the right of withdrawal, and refund requests made by the Buyer must be addressed to the Seller and will be resolved directly between the Seller and the Buyer in accordance with Article 7. The transaction will be deemed completed after 14 days from the Seller’s shipment date unless a complaint is filed by the Buyer.

6.10 3DSURE is in no way responsible for the sale and cannot provide any guarantee in this regard.

7 COMPLAINTS AND RIGHT OF WITHDRAWAL

7.1 Complaints, exercising the right of withdrawal, and refund requests made by the Buyer must be addressed directly to the Seller and will be resolved between the Seller and the Buyer without any intervention from 3DSURE. It is the responsibility of the Buyer and the Seller to reach an agreement.

7.2 The Buyer and the Seller will act with the necessary diligence for the proper resolution of the complaint, exercise of the right of withdrawal, and refund requests. The final decision to refund the Buyer rests solely with the Seller. However, if the Seller rejects a complaint, a request for the exercise of the right of withdrawal, cancellation, or refund by the Buyer, or if the Seller does not address the complaint or request within 48 hours, 3DSURE reserves the right to examine the Buyer’s complaint or request.

7.3 In case of a complaint related to a non-compliant Product or service or the exercise of the right of withdrawal, the Buyer undertakes to return the Product or service to the Seller. Specifically, the Buyer agrees to properly package the Product or service and take all necessary precautions for transportation. In these cases, shipping costs are borne by the Buyer.

7.4 In the event of a refund to the Buyer in accordance with these General Conditions, the commission due to 3DSURE cannot be refunded to the Seller by 3DSURE.

8 FINANCIAL PROVISIONS

8.1 Commission 3DSURE’s compensation arises from facilitating the connection between the Buyer and the Seller. 3DSURE receives a commission according to the principles described in this Article 8.1. As remuneration for the intermediary service offered by 3DSURE, the Seller agrees to pay 3DSURE a commission of +5% (for each transaction) for accepting the order from the Buyer on the Platform. The commission is collected when the Buyer pays the order amount on the Platform, regardless of the payment method used. In case of a refund to the Buyer in accordance with these General Conditions, the commission due to 3DSURE cannot be refunded to the Seller by 3DSURE. 3DSURE reserves the right, without any obligation of compensation, to modify the policy regarding the sale of Products and Services on the Platform and/or the commission received by 3DSURE, and will inform the Members of such changes. In case of cost reduction, commissions, and fees, these changes will be effective from the moment they are communicated online on the Site. If the change is temporary (for example, in the case of an exceptional promotional day), the duration of such change will be communicated to Members and highlighted on the Site. In case of an increase in costs, commissions, and fees, 3DSURE will inform the Sellers, who will be required to accept such changes. The changes will become effective from the end of the month following the month in which these changes were notified to the Seller unless such changes have been tested by the Members themselves. In this case, the changes will become effective immediately at the end of the trial period. If the Member does not accept the new applicable economic conditions, they are free to withdraw from these General Conditions, as provided for in Article 12 of these General Conditions. This will result in the termination of the contract and the closure of their account, under the conditions provided in Article 12.1 of these General Conditions.

8.2 Payment and Invoicing The commission on the total cost of the Product or service (including shipping) and all other fees due to 3DSURE will be automatically deducted when the sale of the Product or service takes place between the Seller and the Buyer. If a Seller wishes to settle the commission through another payment method, they must expressly request it from 3DSURE by email addressed to info@3DSURE.COM.

10 PLATFORM PROPERTY

10.1 The Platform, its Contents, catalogs, texts, illustrations, photographs, and images, and all other visual and sound elements, including the technology used, are the exclusive property of 3DSURE and/or third parties contractually linked to 3DSURE, holders of intellectual property rights related to the Platform. Despite the foregoing, the Content provided by each Member is and remains the property of each Member, subject to the license granted by Members to 3DSURE and Users in accordance with Articles 3.9 and 3.10 of these General Conditions.

10.2 Reproduction, representation, and/or exploitation of all or part of the Platform, a Site, and the content, including catalogs, texts, illustrations, photographs, and images, and all other visual and sound elements, including the technology used, are strictly prohibited without prior authorization from 3DSURE. Except as stated above, the Platform User is authorized to reproduce (by downloading or printing in full or in part the content of the Platform) and partially or completely reproduce the content of the Platform for strictly personal and private purposes, excluding any commercial or profit-making purposes.

10.3 Hyperlinks to Sites using techniques such as framing or in-line linking are strictly prohibited.

11 COMPLIANCE WITH THE LAW

11.1 Each Member undertakes to comply with the law, regulations, and rules of any kind in force, related to the use of services offered by the Platform, the sale, purchase, request for a purchase offer, or sale of items.

11.2 Furthermore, all Members expressly declare that, following the use of the Platform and the services provided by 3DSURE through the Platform, they may be classified as “traders” within the meaning of Article L121-1 of the Commercial Code, and additional obligations may apply to the Member as a professional Seller.

11.3 In case of fraud (fraudulent copying, fencing, illegal importation, etc.) or upon request, 3DSURE will communicate all necessary information, including names, to the competent services responsible for eliminating such frauds and violations.

12 DURATION AND WITHDRAWAL FROM GENERAL CONDITIONS

12.1 These General Conditions have an indefinite duration, and at any time, Members or 3DSURE can exercise the right to withdraw from them without specific reasons, by email or through the Platform. The withdrawal will take effect from the end of the month following the month in which the notification is received in accordance with this Article 12.1.

12.2 Without excluding other remedies, 3DSURE reserves the right to send notices, temporarily or permanently suspend the registration of a Member, terminate it immediately, cease the provision of services, and/or withdraw from these General Conditions with immediate effect in the following cases:

(I) violation of these General Conditions or documents attached as a reference (including the cases listed below);
(II) 3DSURE’s inability to verify the authenticity of the information provided by the Member and failure to follow 3DSURE’s requests for authenticity verification;
(III) behavior of a Member that may result in the liability of 3DSURE, the Member itself, or any other Member;
(IV) in the event of behavior contrary to the commitment to the quality of the services of the Platform, potentially harmful, prejudicial, and/or unfair to the Platform, 3DSURE, or any Member;
(V) for any other just reason at the complete discretion of 3DSURE.

12.3 In case of withdrawal in accordance with Article 12.2, the Member’s account will be deactivated, and the Seller’s shop will become inaccessible and disappear from the search engine of the Platform from the date the withdrawal becomes effective. The termination of these General Conditions will automatically occur in full right on the date of account closure.

13 ACCOUNT CANCELLATION

13.1 If one of the Members wishes to delete their account, they must request it by email to: info@3DSURE.COM.

13.2 3DSURE will proceed with the deletion of the accounts of Members who request it, provided that all orders have been successfully completed, and complaints, exercise of the right of withdrawal, and refund requests have been resolved, and no other transactions are ongoing.

13.3 Account deletion will automatically and in full right result in the termination of these General Conditions.

14 LIABILITY

14.1 3DSURE is solely obligated to means.

14.2 3DSURE is only responsible for direct damages attributable to a contractual breach committed by 3DSURE. Except for proven breaches, 3DSURE will not be held responsible for any damage suffered by a Member or a User of the Platform or the inability to fully or partially use the Platform. 3DSURE will not be held responsible for any malfunctions, technical issues, delays, or interruptions in internet access.

14.3 As the host of Content posted online by Members, 3DSURE will not be held responsible for the Content published on the Platform by Members.

14.4 All Members are encouraged to notify 3DSURE in case of a violation of these General Conditions, specifically if the sale of prohibited Products and Services is identified, at the following email address: info@3DSURE.COM.

14.5 3DSURE will not be held responsible for disputes arising between Members.

15 EVIDENCE

15.1 The parties acknowledge that the production by 3DSURE of recordings on 3DSURE’s servers of access and use of the Platform, specifically the nominative access codes of Members and connections, will be binding between the parties.

16 GENERAL PROVISIONS

16.1 3DSURE reserves the right at any time and at its sole discretion to suspend or interrupt access and use of the Platform, in whole or in part, specifically for maintenance, operational needs, internal choices, and urgencies. 3DSURE also reserves the right at any time and at its sole discretion to delete or modify any content, especially for technical, commercial, or practical reasons. It is understood that such interventions will not, in any case, incur the liability of 3DSURE or be subject to any compensation of any kind for a Member or a User of the Platform.

16.2 Except as otherwise provided in these General Conditions, any communication to 3DSURE must be made via email to info@3DSURE.COM.

16.3 These General Conditions, together with the documents cited in the General Conditions, attached as a reference, constitute an integral part of the agreement concluded between the parties. 3DSURE reserves the right to modify the General Conditions and will inform each Member by email.

16.4 In the event that one or more provisions presented in the General Conditions are considered unlawful, void, or unenforceable by a court decision, the other provisions of the General Conditions will remain in force, provided that the general balance is not upset.

16.5 Each Member agrees that the rights and obligations arising from these General Conditions, as well as all documents attached as a reference, can freely and in full right be assigned by 3DSURE to a third party in the event of transfers, mergers, or acquisitions.

16.6 3DSURE’s tolerance for a Member’s or a third party’s non-compliance with the General Conditions will in no way alter the rights and actions in the event of similar and/or further failures.

17 APPLICABLE LAW AND COMPETENT JURISDICTION

17.1 These General Conditions are drafted and interpreted in accordance with Italian law.

17.2 Disputes arising between Members must be resolved between the Members, and 3DSURE is not obligated to intervene or settle such disputes.

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